A woman with multiple sclerosis says Delta Air Lines employees tied her to her wheelchair because she can’t sit up on her own and they didn’t have the chair she needed. Maria Saliagas travels to Europe with her husband every year, but when she was diagnosed with MS five years ago, she wanted to continue that tradition traveling with her husband.
When she flew out of Atlanta on April 1 and arrived in Amsterdam, Delta didn’t have a chair with straps so they tied her to a regular wheelchair with someone else’s blanket said her son, Nathan Saliagas. “They took a dirty blanket and tied her forcefully with it and she has bruise marks on part of her arm because it was so tight and she started crying, said Saliagas.
A Delta representative sent Channel 2 Action News a statement about the incident saying: “We regret the perception our service has left on these customers. We have reached out to them, not only to resolve their concerns but also ensure that their return flight exceeds expectations.”
When the family complained to Delta, they said the airline offered them 20,000 free SkyMiles but they said that’s not enough. They want to see a policy change regarding how Delta handles people with disabilities.